Our Team

  • CARLA - company founder/director

    Carla Michelle is the visionary founder and director of Sent2ment, a female-owned memorial urns and accessories ecommerce. She is a passionate and dedicated leader who is committed to creating opportunity and inclusion for all. Carla's tenacious and driven nature is the driving force behind the company's mission to make memorialising loved ones easier and more personal for people from all walks of life.

    With a deep sense of purpose, Carla is excited to steer Sent2ment towards a future where their products and services touch the hearts of everyone they engage with. Her dedication to this mission is unwavering, and she leads by example, ensuring that the company remains true to its core values of compassion and high-end service.

  • chanelle - managing director

    Chanelle Gee serves as a Director at Sent2ment, where she plays a pivotal role in ensuring that customers receive a seamless and supportive experience. With a keen eye for detail and a commitment to upholding the company's growth and ethos, Chanelle is instrumental in maintaining the high standards that Sent2ment is known for.

    Chanelle works closely with Carla and the team to oversee various aspects of the business, ensuring that every customer interaction is meaningful and reflective of the company's compassionate approach. Her dedication to providing exceptional service and fostering a sense of belonging within the Sent2ment community is a cornerstone of the company's success.

  • Dylan - customer care manager

    JOINING OUR TEAM SOON

    Dylan brings with him a wealth of experience in customer service and sales, honed over many years in various roles. Known for his diligence and expertise in query resolution, he has consistently demonstrated a deep understanding of customer needs and preferences.

    His compassionate approach is a cornerstone of his work ethic. He endeavors tirelessly to ensure that every customer interaction is not just a transaction, but a positive and engaging experience. His commitment to excellence and empathy aligns perfectly with our mission at our organization, where we prioritize creating a comforting and supportive environment for our clients during their times of need.

    In his role, Dylan will be instrumental in overseeing customer interactions, ensuring that each one is handled with the utmost care and understanding. His skill set and values are a perfect match for our team, and we are confident that he will play a key role in helping us achieve our goal of providing solace and support to those dealing with grief and loss.